How to Obtain CCTV Footage from Public and Private Organisations (Part 1)

If you have been the victim of a crime, involved in an accident, or you are considering bringing a civil action, then obtaining a copy of any CCTV that may have been captured of the incident is essential. It doesn’t matter if the camera is owned by a private organisation or a public authority, if you can be identified via the footage, then you are entitled to a copy of it under subject access rules.

Sometimes there may be legal reasons which prevent disclosure, such as the footage being part of a criminal investigation, or the footage containing third parties that may have a higher than normal expectation of privacy, but in the vast majority of requests, the data controller must release the footage.

Unfortunately, a large number of public and private organisations misapply or abuse subject access rules as a means to avoid disclosing CCTV. This has become such a wide-scale problem I have published a series of articles on this website to help those who are having trouble accessing CCTV data.

Below is a list of contact email addresses of public and private companies that maintain CCTV in the most common public spaces. The list is by no means comprehensive as to list them all would require a database consisting of hundreds of thousands of potential operators. Instead I have listed the 50 biggest public authorities and some of the most popular private organisations.

If you require access to an organisation’s CCTV not listed here then the best way to obtain the email address is to visit the PRIVACY NOTICE page of the target organisation’s website, which is usually listed at the bottom of the page. Some large organisations have email addresses exclusively for requesting CCTV, but it is not essential that this is used. It is the organisations job to pass subject access requests onto the right department, but they cannot be entirely trusted to do so.

You can also check the ICO Data Protection Register to find out the contact addresses of every private and public body that uses CCTV.
https://ico.org.uk/ESDWebPages/search/

If they are not listed, you should report the matter to the ICO as they may be committing an offence. Unfortunately, most of the companies registered with the ICO do not list email addresses, only physical addresses, so you should only rely upon the information as a last port of call.

If you experience any obstructions or complications from the target organisation when making a request for CCTV, or if they demand you fill in a specially prepared form; or if they insist that only the police or insurers have a right of access, then please read the second part of this series which also contains a standard form letter to help you overcome such obstructions.
 
AIRPORTS
Birmingham Airport: dataprotection@birminghamairport.co.uk
Doncaster Sheffield Airport: Companysecretarial@peel.co.uk.
East Midlands International Airport: DPO@magairports.com
Gatwick Airport: dpo@gatwickairport.com
Heathrow Airport: privacy@heathrow.com
Leeds Bradford Airport: dataprotection@lba.co.uk
London City Airport: dataprotectionqueries@londoncityairport.com
Luton Airport: info@ltn.aero
Manchester Airport: DPO@magairports.com
Stansted Airport: DPO@magairports.com
 
BANKS AND BUILDING SOCIETIES
Barclays: DPO@Barclays.com
HSBC: HSBC DPO, P.O. Box 6201, Coventry CV3 9HW
Lloyds Bank: DSAR, Charlton Place, C57 Andover, SP10 1RE
Nationwide Anglia: Information Rights, Nationwide, Kings Park Rd, Moulton Park, Northants, NN3 6NW
Nat West: Mailroom Manager, 1 Hardman Boulevard, Manchester, M3 3AQ
Santander: Santander UK plc, PO BOX 1111, Bradford, BD1 9NQ
Western Union: privacy@westernunion.com
 
BUSES
Arriva: data.protection@arriva.co.uk
Centre Bus: help@centrebus.co.uk
First Bus: DPO@firstgroup.com
National Express: data.protection@nationalexpress.com
Stagecoach: ukbus.datacontroller@stagecoachbus.com
 
CAR PARKS
Euro Car Parks: DPO@eurocarparks.com
NCP: dataprotection@ncp.co.uk
Q Park: privacy@q-park.co.uk
Saba: dpo.uk@sabagroup.com
 
DIY STORES
B&Q: dataprotection@b-and-q.co.uk
Homebase: Data.Protection@homebase.co.uk
Toolstation: dataprotection@toolstation.com
Wickes: dataprotection@travisperkins.co.uk
Wilko: InfoGov@wilko.co.uk
 
PETROL GARAGES
BP: privacy3@bp.com
Esso: data.privacy.office@exxonmobil.com
Shell: privacy-office-SI@shell.com
Texaco: customercare@valero.com
 
RAILWAYS
East Midlands Railway: dsar@eastmidlandsrailway.co.uk
London Underground: LUL_SAR@tfl.gov.uk
Network Rail: data.protection@networkrail.co.uk
 
SHOPPING CENTRES
Bluewater: dataprotection@landsec.com
Bullring: dataprotectionofficer@hammerson.com
Intu: data.protection@intu.co.uk
Liverpool One: data@liverpool-one.com
The Mall: dataofficer@capreg.com
Westfield London: dpo@urw.com
 
STADIUMS
Emirates Stadium: dpo@arsenal.co.uk
London Stadium: dataprotection@londonlegacy.co.uk
O2 Arena: privacy@theo2.co.uk
Old Trafford: privacy@manutd.co.uk
Tottenham Hotspur Stadium: personaldata@tottenhamhotspur.com
Wembley Stadium: dataprotection@thefa.com
 
SUPERMARKETS
Aldi: privacy@aldi.co.uk
Asda: dataprotection@asda.co.uk
Costco: gdprrequests@costco.co.uk
Farmfoods: fdpo@farmfoods.co.uk
Iceland: dataprotection@iceland.co.uk
Lidl: Data.Protection@lidl.co.uk
Marks & Spencer: customer.dpo@customersupport.marksandspencer.com
Morrisons: dataprotection@morrisonsplc.co.uk
Sainsburys: privacy@sainsburys.co.uk
Spar: dpm@spar.co.uk
Tescos: CCTV.Requests@uk.tesco.com
Waitrose: customer.rights.team@johnlewis.co.uk
 
TOWN CENTRE CCTV
Barnet (London Borough): data.protection@barnet.gov.uk
Birmingham City Council: cctvenquirybcc@birmingham.gov.uk
Bournemouth, Christchurch and Poole Council: information.governance@Bournemouth.gov.uk
Bradford Council: rachel.oxborough@bradford.gov.uk
Brent Council: dpo@brent.gov.uk
Bristol City Council: subjectaccessrequest@bristol.gov.uk
Bromley (London Borough): data.protection@bromley.gov.uk
Buckinghamshire Council: dataprotection@buckscc.gov.uk
Cheshire East Council: dp@cheshireeast.gov.uk
Cheshire West and Chester: dpo@cheshirewestandchester.gov.uk
Colchester Borough Council: info@colchester.gov.uk
Cornwall Council: dataprotection@cornwall.gov.uk
Coventry City Council: dpoteam@coventry.gov.uk
Derby City Council: data.protection@derby.gov.uk
Doncaster Council: community.safety@doncaster.gov.uk
Dudley Council: information.governance@dudley.gov.uk
Durham County Council: dpo@durham.gov.uk
Ealing Council: cctv@ealing.gov.uk
East Riding of Yorkshire Council: data.protection@eastriding.gov.uk
Enfield Council: cctv@enfield.gov.uk
Fareham Borough Council: foi@fareham.gov.uk
Hillingdon Council: cctvroom@hillingdon.gov.uk
Hull City Council: information@hullcc.gov.uk
Ipswich Borough Council: dataprotection@ipswich.gov.uk
Kingston Council: cctvenquires@kingston.gov.uk
Kirklees Council: DPO@kirklees.gov.uk
Lambeth Council: infogov@lambeth.gov.uk
Leeds City Council: dpfoi@leeds.gov.uk
Leicester City Council: info.requests@leicester.gov.uk
Lewisham Council: dpa@lewisham.gov.uk
Liverpool City Council: informationrequests@liverpool.gov.uk
Maidstone Borough Council: communitysafety@maidstone.gov.uk
Manchester City Council: informationcompliance@manchester.gov.uk
Newcastle upon Tyne City Council: paul.angus@newcastle.gov.uk
Newham (London Borough): information.governance@newham.gov.uk
Northumberland County Council: Informationgovernance@northumberland.gov.uk
Norwich City Council: CCTVrequests@norwich.gov.uk
Nottingham City Council: cctvmedia@nottinghamcity.gov.uk
Peterborough City Council: CCTVpayments@peterborough.gov.uk
Redbridge (London Borough): data.protection@redbridge.gov.uk
Rutland County Council: dataprotection@rutland.gov.uk
Sheffield City Council: subjectaccess@sheffield.gov.uk
Shropshire Council: information.request@shropshire.gov.uk
Southampton City Council: information@southampton.gov.uk
Southwark Council: accessinfo@southwark.gov.uk
Torbay Council: cctv@torbay.gov.uk
Tower Hamlets: cctv@towerhamlets.gov.uk
Wakefield Council: cctv@wakefield.gov.uk
Wandsworth London Borough Council: cctvrequests@wandsworth.gov.uk
Wigan Council: subjectaccess@wigan.gov.uk
Wiltshire Council: InformationGovernance@wiltshire.gov.uk
Wirral Council: DPO@wirral.gov.uk
York Council: foi@york.gov.uk
 
UNIVERSITIES
Birmingham University: dataprotection@contacts.bham.ac.uk
Bristol University: data-protection@bristol.ac.uk
Cambridge University: data.protection@admin.cam.ac.uk
De Montfort University: dataprotection@dmu.ac.uk
Durham University: information.governance@durham.ac.uk
Exeter University: dataprotection@exeter.ac.uk
Imperial College London: dpo@imperial.ac.uk
Lancaster University: information-governance@lancaster.ac.uk
Leeds University: dpo@leeds.ac.uk
Liverpool University: legal@liverpool.ac.uk
London School of Economics: glpd.info.rights@lse.ac.uk
Manchester University: dataprotection@manchester.ac.uk
Nottingham University: dpo@nottingham.ac.uk
Oxford University: information.compliance@admin.ox.ac.uk
Sheffield University: dataprotection@sheffield.ac.uk
Sheffield Hallam: dpo@shu.ac.uk
Southampton University: data.protection@soton.ac.uk
Warwick University: dpo@warwick.ac.uk
University College London: data-protection@ucl.ac.uk
York University: dataprotection@york.ac.uk

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